Ess of Sys Anls- Rvw Sol- Ch 02

Ess of Sys Anls- Rvw Sol- Ch 02 - Chapter 2 Review...

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Chapter 2: Review Questions Solutions 1. Discuss the reasons why organizations undertake information system projects. Information system projects are undertaken for two primary reasons: to take advantage of business opportunities and to solve business problems. Providing an innovative service to customers through the creation of a new system is an example of an opportunity. Modifying the way in which an existing system processes data so that more accurate or timely information is provided to users is an example of solving a business problem. 2. List and describe the common skills and activities of a project manager. Which skill do you think is most important? Why? Table 2 1 highlights the common skills and activities of a project manager. Although a case could be made for virtually all project management skills listed in the table, one skill—being an effective oral and written communicator—is likely the most fundamental skill for a project manager to master. Without effective communication skills, the ability to successfully complete activities will be curtailed. 3. Describe the activities performed by the project manager during project initiation. Project initiation has six major activities: (1) establishing the project initiation team; (2) establishing a relationship with the customer; (3) establishing a project initiation plan; (4) establishing management procedures; (5) establishing the project management environment and project workbook; and (6) developing the project charter. Establishing the project initiation team organizes an initial core of project team members to assist in accomplishing the project initiation activities. Establishing a relationship with the customer builds a cooperative and trusting partnership with the customer. Establishing a project initiation plan defines the necessary activities required to organize the initiation team while they are working to define the scope of the project. Establishing management procedures focuses on developing team communication and reporting procedures, job assignments and roles, project change procedures, and determining how project funding and billing will be handled. Establishing the project management environment and project workbook creates the repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards of the project team. During the project charter development activity, a short, high-level document is prepared for both internal and external stakeholders. This document ensures that the analyst and customer have a common understanding of the project.
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