ADMS 1000 fall 07

ADMS 1000 fall 07 - LECTURE 4 MANAGEMENT OF HUMAN RESOURCES...

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    1 LECTURE 4 MANAGEMENT OF HUMAN RESOURCES How do businesses harness the potential of their  employees to maximize performance? Examining management theories and management  responsibilities towards employees The Challenges of Business: Chapter 3 The Responsibilities of Business:  Chapter 4 Case: Managing the Workforce at Home Depot
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    2 WHAT DO MANAGERS DO? ‘Give direction to their organizations, provide leadership  and decide how to use organizational resources’ (Peter  Drucker) Should also consider the objective of meeting  efficient  and  effective  manner
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    3 MANAGEMENT FUNCTIONS PLANNING:  Formulating strategy to  achieve organizational goals ORGANIZING:  designing work activities,      LEADING:  employees, communicating ideas CONTROLLING:  maintaining standards
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    4 MANAGEMENT ROLES INTERPERSONAL:  Figurehead, Leader,    Liaison INFORMATIONAL:  Disseminator,  Spokesperson, Monitor DECISION MAKER:  Entrepreneur, Resource  Allocation, Conflict Resolution, Negotiator
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    5 MANAGEMENT PHILOSOPHIES Classical Approaches Behavioural  Approaches Scientific Management Human Relations  Administrative  Management Mary Parker Follet /  Chester Barnard Bureaucratic Model Modern Behavioral  Based Theories
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    6 SCIENTIFIC MANAGEMENT Frederick Taylor (1856 – 1915) STANDARDIZED WORK  – keep work      simple, specialized to maximize efficiency CLOSE SUPERVISION  – separate mental work of  managers from physical work of labourers MOTIVATION BY PAY  – use       of piece-rate system, work for       pay.
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  7 ADMINISTRATIVE MANAGEMENT Henri Fayol (1841 – 1925) Focused on upper levels of administration DIVISION OF WORK  - Break work into   productivity. UNITY OF COMMAND 
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This note was uploaded on 08/04/2009 for the course ADMS 1000 taught by Professor Sumwaru during the Spring '09 term at York University.

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ADMS 1000 fall 07 - LECTURE 4 MANAGEMENT OF HUMAN RESOURCES...

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