W09_MGCR331_Session_3_4_sv

W09_MGCR331_Session_ - MGCR 331 Information Systems IT Impacts on Organizations Sessions 3 4 IS Concepts and Management Today's Class Types of

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MGCR 331 – Information Systems IT Impacts on Organizations IS Concepts and Management
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Today’s Class Types of Information Systems Competitive Advantage and Strategic Information Systems Why Are Information Systems Important to Organizations and Society? Managing Information Resources Jan 15, 2009 2
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Learning Objectives Describe the components of computer-based information systems Describe the various types of information systems by breadth of support Describe Porter’s competitive forces model and his value chain model, and explain how IT helps companies improve their competitive positions Describe strategies that companies can use to achieve competitive advantages in their industries Identify the major information systems that support each organizational level Describe how information resources are managed, and discuss the roles of the information systems department and the end users Jan 15, 2009 3
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Chapter Opening Case Upstream activities: exploration and production Downstream activities: refining, marketing, transportation, sales over $200 billion in sales employs 56,000 people in 180 countries 10,000 servers; handles a million e-mail messages every day has 3,500 people in its IT division • Its Canadian corporate office is located in Mississauga, Ontario Jan 15, 2009 4
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Basic Components of Information Systems Jan 15, 2009 5 Hardware Software Database
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Basic Components of Information Systems Jan 15, 2009 6 Network Procedure People
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Major Capabilities of Information Systems High-speed numerical computations Quick access to high-volume data Fast communication and collaboration Automate business processes Jan 15, 2009 7
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Breadth of Support of Information Systems Functional area information systems Enterprise resource planning (ERP) systems Transaction processing systems Inter-organizational information systems Jan 15, 2009 8
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Information Systems Inside an Organization Jan 15, 2009 9
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Information Systems Support for Organization Employees Office automation systems Functional area information systems Business intelligence systems Expert Systems Dashboards Jan 15, 2009 10
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Information Technology Outside an Organization Jan 15, 2009 11
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The Five Competitive Forces Business strategy affects the profits of an individual firm The five forces determine profitability of an industry The higher each of these forces, the closer the industry is to “perfect competition”, and the lower the average profits per firm However well a company executes its strategy, its profits are often limited by its industry’s competitiveness Jan 15, 2009 12
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Porter’s Five Forces Model Jan 15, 2009 13 So what are the five forces that constrain the industry’s profitability?
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This note was uploaded on 08/06/2009 for the course MGCR mgcr-331 taught by Professor Addas during the Winter '09 term at McGill.

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W09_MGCR331_Session_ - MGCR 331 Information Systems IT Impacts on Organizations Sessions 3 4 IS Concepts and Management Today's Class Types of

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