W09_MGCR331_Sessions_8_9_sv0

W09_MGCR331_Sessions - MGCR 331 Information Systems IT Impacts on Organizations Sessions 8 and 9 Managerial Support Systems OUTLINE 1 2 3 4 5

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MGCR 331 – Information Systems IT Impacts on Organizations Sessions 8 and 9 Managerial Support Systems
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2 OUTLINE 1. Managers and Decision Making 2. Business Intelligence, Multidimensional Data Analysis, Data Mining, and Decision Support Systems 3. 3. Digital Dashboards Digital Dashboards 4. 4. Data Visualization Technologies Data Visualization Technologies 5. 5. Intelligent Systems Intelligent Systems
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3 LEARNING OBJECTIVES Describe the concepts of management, decision making and computerized support for decision making Examine multidimensional data analysis and data mining Describe dashboards Describe dashboards Describe data visualization, and explain geographical Describe data visualization, and explain geographical information systems and virtual reality information systems and virtual reality Describe artificial intelligence (AI) Describe artificial intelligence (AI) Define an expert system and identify its components Define an expert system and identify its components Describe natural language processing /generation and Describe natural language processing /generation and neural networks neural networks
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4 1) Managers and Decision Making Management is a process by which organizational goals are achieved through the use of resources (people, money, energy, materials, space, time).
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5 The Manager’s Job and Decision Making Managers have three basic roles (Mintzberg 1973) Interpersonal role Informational roles Decisional roles
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6 Decision refers to a choice that individuals and group make among two or more alternatives. Decision making is a systematic process composed of three major phases: intelligence , design and choice (Simon 1977) Implementation phase was added later.
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7 Decision-Making Process
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8 Why do managers need IT support for decision- making? The number of alternativ. . Decisions must be made. .. Decisions are more complex Decision makers can be i. All of the above None of the above 0% 0% 0% 0% 0% 0% 1. The number of alternatives to be considered constantly increases 2. Decisions must be made under time pressure 3. Decisions are more complex 4. Decision makers can be in different locations and as can the information 5. All of the above 6. None of the above
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9 A Framework for Computerized Decision Analysis
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10 2) BI, Multidimensional Data Analysis, Data
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This note was uploaded on 08/06/2009 for the course MGCR mgcr-331 taught by Professor Addas during the Winter '09 term at McGill.

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W09_MGCR331_Sessions - MGCR 331 Information Systems IT Impacts on Organizations Sessions 8 and 9 Managerial Support Systems OUTLINE 1 2 3 4 5

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