W09_MGCR331_Sessions_21_22_sv

W09_MGCR331_Sessions_21_22_sv - Sessions 21 and 22...

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Unformatted text preview: Sessions 21 and 22 Organizational Information Systems MGCR 331 Information Systems IT Impacts on Organizations How was your wiki experience? R e a l l y g o o d , I . . . G o o d a n d s o m e w . . . I t w a s o k , I k . . . B a d a n d I l l n . . . R e a l l y b a d a n d . . . 0% 0% 0% 0% 0% 1. Really good, I gain a lot of knowledge about the Wiki technology and what it can do 2. Good and somewhat useful for future collaboration work 3. It was ok, I know what is a wiki but thats it. 4. Bad and Ill not use the wiki again 5. Really bad and did not learn much How much time did you spend on the wiki?- 3 h r s 4- 6 h r s 6- 9 h r s 9- 1 2 h r s M o r e t h a n 1 2 h . . . 0% 0% 0% 0% 0% 1. 0-3 hrs 2. 4-6 hrs 3. 6-9 hrs 4. 9-12 hrs 5. Stopped counting beyond 12 hrs! 4 LEARNING OBJECTIVES Transaction Processing Systems: Explain the role of TPS Describe Functional Area Information Systems Enterprise Resource Planning Systems: Discuss the advantages and disadvantages Customer Relationship Management Systems : Explain how CRM benefit customers and organizations Supply Chain Management Systems : Discuss the advantages of SCMS Electronic Data Interchange and Extranets : Discuss the advantages and disadvantages of EDIs and extranets Information Systems Inside an Organization Jan 15, 5 6 Information Systems Outside an Organization 7 Group Activity Research one of the following IS: Transaction processing system (TPS) Functional area information system (FAIS) Enterprise resource planning system (ERP) Supply chain management system (SCM) Customer relationship management system (CRM) Groups of 3-6 people to discuss an assigned system You can use slides, book, online materials On a sheet a paper, you have to describe: What it is/does (role, characteristics, how it works, key objectives etc.) Benefits Limitations Example of a business process that can be done using the system Example of a company that sell the system (vendor) 8 Transaction Processing Systems (TPS) Transaction processing system (TPS): monitors, collects, stores, and processes data generated from all business transactions Batch Processing: the firm collects data from transactions as they occur, placing them in groups or batches , then processes the batches periodically Real time or Online Transaction Processing (OLTP): business transactions are processed online (real time) 9 How TPS Manages Data? Characteristics Handle high volume of data and large variations in volume Avoid errors and downtime Record results accurately and securely Maintain privacy and security Which of the following is NOT one of the possible uses of data generated by TPS?...
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W09_MGCR331_Sessions_21_22_sv - Sessions 21 and 22...

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