OB%20BOXES%201

OB%20BOXES%201 - WHAT YOU WILL LEARN Welcome to...

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WHAT YOU WILL LEARN Welcome to Organizational Behavior. In this course you will learn many theories/concepts, etc. which you will generalize to your work experience, as well as to your personal lives. Advice: Read before coming to class. Stay focused during the class. Study well in advance of the exams + you will succeed. Learn and enjoy! Dr. Zina Suissa LECTURE 1: O.B. & MANAGEMENT 1 Organization (org.): social invention to accomplish common goals through group effort O.B: individuals + groups in an organization Why study O.B? help managers – . to understand/cope with behav. problems . with knowledge/technology to promote pos. + productive work behavior (morale…) . to u/stand org. (system of interdependent parts) . with their role/function in managerial process 3 ELEMENTS OF ORGANIZATION 2 . Social Invention – coordinate people . Goal Achievement Official goals – general/abstract statements of what org wishes to accomplish Operative goals – specific statements to provide guidelines for org activities achieve official goals Employee goals – motivated, reliable, flexible… . Group Effort – indiv must be coordinated to achieve goals (through group effort, teamwork) GOALS OF O.B. 3 Predict - conditions under which people will: be productive, make good decisions, be happy Explain – why events + behav occur so people will be more productive, satisfied, less prone to resign Control (manage) behav – affect/influence behav; institute action – rewards, supervision, design jobs HISTORY OF O.B. 4 SCIENTIFIC MGMT PERIOD (Economic Man) Frederick Taylor (1900-1927) Focus : relationship between behavior + production Motivation – economic: work hard/rec rewards Achieve max efficiency standardize procedures T’s initial work led to Time + Motion study . analyze efficient ways to accomplish tasks . pay workers on what they produce . piecework – encourages productivity (but competition) limited job satisf. Strict specialization – incompatible w. human needs (growth, achievement, creativity) Manager’s task – supervise/control subord. - establish/enforce work routines HUMAN RELATIONS MOVEMENT 5 Hawthorne Studies (1920-1945) Elton Mayo (Harvard) Illumination studies - studies: work behavior (lighting + productivity) - psychological/social processes affect productivity Results: understand interpersonal/group relations Motivation – social + psychological needs; people want to be recognized as indiv… as important as money
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CONTINGENCY MODEL (1945 - ) 6 Management style depends (contingent on) abilities (employees) + situation ex. increased pay leads to increased performance? Depends on – who is getting increase, reason… Effective leadership style contingent on abilities of followers/consequences of pay increases No one best way to manage Concern for people + productivity Recognize individual as – self-motivated, creative, own needs…. ATTRIBUTES OF GOOD MANAGER
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This note was uploaded on 08/06/2009 for the course MGCR MGCR-222 taught by Professor Suissa during the Winter '09 term at McGill.

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OB%20BOXES%201 - WHAT YOU WILL LEARN Welcome to...

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