Session 1 slides (1).pdf - Business Performance Management Instructor Dane Pflueger 1 BPM Summary of learning objectives Defining business units

Session 1 slides (1).pdf - Business Performance Management...

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1Instructor: Dane PfluegerBusiness Performance Management
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How to achieve communication, coordination, and control in organizationsDefining business units Setting internal pricesPlanning and budgetTranslating strategy into financial goalsTranslating goals into non-financial goals3BPM: Summary of learning objectives
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4BPM: Similar but differentThem:Us:Leading Organizations: How to design business units?How to ensure that business units collaborate and excel?Strategy: How to devise a plan to achieve competitive advantage?How to translate strategy into actions across the entire organization? Finance: How to measure the value of an asset (e.g. WACC)?What is it that we need to value to ensure that everyone pulls in the same direction and continually strives to improve?Accounting: How to accurately measure the costs of production?How to measure and reward performance in a way that gets the most from all employees and teams?
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Social andpolitical climate.Sustainability.Power. Etc. Organizational context.Employee experiences.Communicationsettings.Etc. 5BPM: Similar but differentEVA, Variance Analysis, Transfer-pricing, Balances Scorecard, etc.
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Peter VexlundExecutive Vice President & CFO, PANDORA A/S“Your business impact or success is theproduct of the technical quality of whatyou do multiplied by the acceptance youget in the organization.Success = quality xacceptance.We, the finance professionals,tend to focus a lot on the technical qualityof what we do and too little time onacceptance ... So focus on acceptance andincrease your business impact.”6BPM: a human science
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7The FT asked 48 employers what professional skills they want — but cannot find — in MBA graduates. BPM: a human science
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Course packPresentation slidesRecommended readings and training exercisesTextbook:Merchant & Van der Stede. (2012). Management Control Systems. 3rd ed.orLöning, H., Malleret, V. Méric, J., Pesqueux, Y. (2016). Performance Management and Control. 4eed.Course materials8
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Course materials9
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Goals I want to achieve:Course evaluation (our first example of BPM!)10Deep students learningTools and technologiesReadPracticeSkills in applicationDiscussDebateImagine
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The tools I have to achieve this:1.Informal controls2.Formal controls (rules)3.Evaluation and rewardsSome other things we know:Students vary in their ability to exhibit learning between methodsIt is mandatory that a forced curve is appliedLearning is enhanced when performance evaluation is perceived as fair (role empowerment)Course evaluation (our first example of BPM!)11
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Case analysis. 800 words (2 pages) through Blackboard (15 %)BioImage, due session 4
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