2002 CBS Casebook_16 - PD PD F- XC h a n g e Vi e w F- XC h...

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Columbia Business School Management Consulting Association Guidebook 2002 16 Please do not duplicate, copy, print or photocopy questions,” however, does not apply. There are stupid questions, in fact, there are very stupid questions – and you should not ask them. Stupid questions can contain three major errors. The first is asking for information you should already have, or will not need. The second is to frame or structure the question badly. A badly structured question is ambiguous, unclear, or imprecise. Such questions also have an answer that only adds irrelevant facts to the issue under discussion. The third is not really a question, but more an unstructured monologue of the person’s thoughts. 7. A consultant knows where he is heading: the consultant has a critical path in mind for solving the case. If he is leading you, trust him to know what he is saying. He will have run through the case several times before and knows what you need to solve it. In the same way, you will be able to detect when you are going the wrong way in a case, because he will
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This note was uploaded on 08/08/2009 for the course CBS casebook taught by Professor Professor during the Spring '09 term at Acton School of Business.

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