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WestJet2002AR - COAST TO COAST NEW AIRCRAFT BETTER AND...

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COAST TO COAST NEW AIRCRAFT BETTER AND BIGGER PLANE TALK BEST FIGURES OF 2002 SPOTLIGHT ON THE STARS OF THE AIRLINE INDUSTRY THE UNSUNG HEROES OF WESTJET FREE 737-700 SERIES 2002 ANNUAL REPORT WESTJET’S SUCCESS (it’s the people!)
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Test-ride one today. At airports across the country. Victoria Vancouver Abbotsford Kelowna Prince George Comox Grande Prairie Calgary Edmonton Winnipeg Thunder Bay Sudbury Sault Ste. Marie Windsor London Hamilton Toronto Ottawa Montréal
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Fort McMurray Saskatoon Regina Moncton Halifax Gander St. John’s
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6 Plane Talk Feedback from WestJet’s guests and beyond. 8 2002 Highlights The fiscal year at a glance. 9 Five-Year Review Take a trip down memory lane as we look at WestJet’s past five years of operation. 10 UP FRONT President’s Message to Shareholders. Clive tells it like it was. 13 WestJet Style WestJetters show off the latest in WestJet fashion. 14 That “New Plane” Smell How WestJet goes about the purchase and outfitting of the new 700-series jets. 16 SpecTACular People WestJet’s new Turn Around Crew show their WestJet pride. 18 WestJet CARES! Get up to speed on the happenings in WestJet’s world in 2002. Message from the President. This is what we’ve all been waiting for. No smoke. No spin. Just the facts. 10 Amazing people like Calgary Customer Service Agent Erin O’Sullivan made it a great year. On the cover: Ria Hansen and Amanda Corrigan, Victoria CSAs bask in the sun. Carrie Dreher and Robert Kamis, Specialty Sales, share a moment. Steven Strachan has his hands full in Maintenance Stores. 4 2002 WestJet Annual Report DOLLARS & SENSE Management’s Discussion and Analysis of Financial Results 20 Overview 24 Revenues 26 Expenses 32 Financial Condition 35 Outlook 36 Reports Management’s and Auditors’ Reports to Shareholders
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WestJet Airlines Ltd. is Canada’s leading low-fare airline, and is based in Calgary, Alberta. At year-end 2002, WestJet employed 3,120 people, and carried over 5.8 million guests to its 21 destinations of Victoria, Comox, Vancouver, Abbotsford/ Fraser Valley, Prince George, Kelowna, Calgary, Edmonton, Grande Prairie, Fort McMurray, Saskatoon, Regina, Winnipeg, Sudbury, Sault Ste. Marie, Thunder Bay, London, Ottawa, Hamilton, Toronto, and Moncton. As at December 31, 2002, WestJet’s fleet consisted of 35 Boeing 737 aircraft. WestJet is publicly traded on the Toronto Stock Exchange under the symbol WJA. CORPORATE PROFILE 37 Figures in Review Behold the year’s best figures in stunning black and white. 40 Notes to Financial Statements Learn the language of accountants. 52 Reviews & Previews Bold new trends and the ones to watch for. 54 State of the Art The people and plans behind the technology in WestJet’s IT Department. 56 Behind the Scenes WestJet’s executives captured on film.
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