ENTR 3312 - Chapter 7

Points ar e r edeemable for computer s mer chandise

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: and other types of r ew ar ds. Additional guidelines for successful employee r ecognition pr ogr ams as defined by Kanter (1994) Pr inciple 1: Emphasize success r at her t han failur e. M anager s t end t o miss t he posit ives if t hey ar e busily sear ching for t he negat ives. Pr inciple 2: Deliver r ecognit ion and r ewar d in an open and publicized way. I f not made public, r ecognit ion loses much of it s impact and defeat s much of t he pur pose for which it is pr ovided. Pr inciple 3: Pr ovide r ecognit ion in a per sonal and honest manner . Avoid pr oviding r ecognit ion t hat is t oo `slick' or over pr oduced, but also t oo cheap or super ficial. Pr inciple 4: Tailor your r ecognit ion and r ewar d t o t he unique needs of t he people involved. H aving many r ecognit ion and r ewar d opt ions will enable management t o acknowledge E E Pr inciple 5: Timing is cr ucial. Recognize cont r ibut ions t hr oughout a pr oject . Rewar d cont r ibut ions close t o t he t ime an achievement is r ealized. Be sur e people under st and why t hey r eceive awar ds and t he cr it er ia used t o det er mine r ewar ds. Pr inciple 6: Avoid t heir per cept ion t hat t he awar ds ar e being given in a manner t hat is pat er nalist ic, and t hat seems r andom and casual. Pr inciple 7: St r ive for a clear , unambiguous and wellcommunicat ed connect ion bet ween accomplishment s and r ewar ds. Be sur e people under st and why t hey r eceive awar ds and t he cr it er ia used t o det er mine awar ds. Pr inciple 8: Follow up on t he r ecognit ion or awar d. Reinfor ce it in meet ings, in newslet t er s, at end of t he year meet ings, an in employee annual r eviews. E Subordinates' View of the Entrepreneurial Manager Key Entr epr eneur ial M anager Behavior s Efficient ly get s pr oposed act ions t hr ough r ed t ape and int o pr act ice; Displays ent husiasm for acquir ing skills; Quickly changes cour se of act ion when r esult s ar e not being achieved; Encour ages ot her s t o t ake t he init iat ive for t heir own ideas; I nspir es ot her s t o t hink about t heir wor k in new and st imulat ing ways; Devot es t ime t o helping ot her s find ways t o impr ove pr oduct s and ser vices; Goes t o bat for good ideas of ot her s; Boldly moves ahead wit h a pr omising new appr oach when ot her s might be mor e caut ious;...
View Full Document

This note was uploaded on 08/25/2009 for the course ENTR 3312 taught by Professor Staff during the Spring '08 term at University of Houston.

Ask a homework question - tutors are online