Chapter 8 Outline - SPC 103 Chapter 8 Outline Nonverbal...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
SPC 103 Chapter 8 Outline Nonverbal Messages I. Body communication A. Body Gestures/Kinesics—(Table 8.1,p.181) 1. Emblems: substitute for words and have rather specific verbal translations 2. Illustrators: accompany and literally illustrate the verbal messages 3. Affect displays: movements of the face that convey emotional meaning 4. Regulators: monitor, maintain, or control the speaking of another individual 5. Self-adaptors 6. Alter-directed adaptors 7. Object adaptors B. Body Appearance-communication that does not involve Movement-body build, height, skin, eye, hair attractiveness II. Facial communication A. Facial Movement 1. Communicates alone the degree of pleasantness, agreement, and sympathy felt 2. May communicate at least eight emotions 3. The accuracy of interpreting meaning varies greatly 4. Females are more accurate judges of facial expression than males B. Facial management techniques 1. Intensifying: to exaggerate a feeling 2. Deintensifying: to underplay a feeling 3. Neutralizing: to hide a feeling 4. Masking: to replace or substitute the expression
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
C. Facial Feedback 1. The Facial Feedback Hypothesis holds that your facial expression influences physiological arousal 2. Subjects in one study who felt and expressed the emotions became emotionally aroused faster than did those who only felt the emotion. III. Eye Communication A. Messages communicated by the eyes vary in duration, direction, and quality of the eye behavior 1. In the U.S. average length of gaze = 2.95 seconds and mutual gaze = 1.18 seconds 2. Direct eye contact means honesty and forthrightness in much of the U.S., but shows a lack of respect in Japan and signifies a certain equality( which should be avoided when with a person of authority) in Hispanic cultures 3. The direction of the eyes can communicate interest, nervousness, etc. 4. The quality (how wide or narrow your eyes get) communicates meaning B. Eye contact functions 1. To monitor feedback 2. To secure attention and interest 3. To regulate or control the conversation 4. To signal the nature of the relationship—amorous, hostile indifferent a) When eye contact exceeds 60% people are probably interested more in each other than in the messages being exchanged b) Visual dominance behavior: maintaining a higher level of
Background image of page 2
eye contact when speaking than when listening 5. To compensate for increased physical distance C. Eye avoidance functions 1. Civil inattention—averting your eyes to allow others maintain their privacy 2. May signal a lack of interest 3. May be used to block out other stimuli, as when listening to
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 08/26/2009 for the course SPC 103 taught by Professor Hayes,d during the Spring '09 term at Southern Illinois University Edwardsville.

Page1 / 9

Chapter 8 Outline - SPC 103 Chapter 8 Outline Nonverbal...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online