Chapter 10 ppt - Universals of IPC: Shedding Light on the...

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Universals of IPC: Shedding Light on the Darker Side of Interpersonal Communication Chapter 10
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Today’s Topics What is repair? Why repair? What do we do when we feel guilty? What is forgiveness? Why forgive?
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Contact Six-Stage Model of Relationships Involvement Intimacy Repair Deterioration Dissolutio n
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Movement among Stages Each stage offers opportunity to exit Not always linear Move back to previous stages Skip ahead stages Usually gradual movement Devito, 2004 Contact Intimacy Dissolutio n
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Relationship Repair Stage Stage is optional Some pause and attempt repair Others progress to dissolution Takes many forms Apologies, excuses, compensation, etc. Occurs in two phases Devito, 2004
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Two Phases of Repair Intrapersonal Repair With self Analyze wrongdoing Consider ways of fixing Devito, 2004
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Two Phases of Repair Intrapersonal Repair continued With self Change own behaviors Change expectations of partner Consider costs/rewards Devito, 2004
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Chapter 10 ppt - Universals of IPC: Shedding Light on the...

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