Lecture 29 - 11.7.2008

Lecture 29 - 11.7.2008 - AEM 1200 Introduction to Business...

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AEM 1200 Introduction to Business Management – 11.7.08 Organizational Control Control theory Types of organizational control The balanced scorecard Control: A regulatory process of establishing standards to achieve organizational goals, comparing  actual performance against the standards, and taking corrective action when necessary to restore  performance to those standards. Kinds of control methods Feedback control “After the fact” control Concurrent control Process information Poka-yoke Feedforward control Mechanisms for monitoring performance inputs rather than outputs to minimize  performance deficiencies  before  they occur Control isn’t always worthwhile or possible The potential cost of control loss  has to be greater than both regulation cost  and the expenses associated  with creating cybernetic feasibility   Principles of Organizational Control
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This note was uploaded on 08/28/2009 for the course AEM 1200 taught by Professor Perez,p.d. during the Fall '06 term at Cornell.

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Lecture 29 - 11.7.2008 - AEM 1200 Introduction to Business...

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