chapter 10 (NMM)

chapter 10 (NMM) - AEM 1200 Intro to Bus Mgmt NMM Chapter...

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AEM 1200 Intro to Bus Mgmt – NMM Chapter 10: Motivating Employees and Building Self-Management Human efficiency engineer Frederick Taylor  Father of scientific mgmt Time-motion studies to learn the most efficient way of doing a job and training workers  in those procedures Followers of Taylor = Gantt, Frank and Lillian Gilbreth Principle of motion economy = every job could be broken down into a series of  elementary motions called a  therblig ; each motion can be made more efficient Mgmt theory moved away from Taylor’s scientific mgmt and toward theories that stress human  factors of motivation Hawthorne studies in late 1920s and 1930s   human factors such as feelings of  involvement and participation led to greater productivity gains than did physical changes  in the workplace Hawthorne effect = tendency for people to behave differently when they know they’re  being studied Abraham Maslow studied basic human motivation and found that motivation was based on  needs; person with an unfilled need would be motivated to satisfy it an; satisfied need no longer  served as motivation Self-actualization Esteem Social Safety Physiological Frederick Herzberg found that some factors are motivators an others are hygiene (or 
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This note was uploaded on 08/28/2009 for the course AEM 1200 taught by Professor Perez,p.d. during the Fall '06 term at Cornell.

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chapter 10 (NMM) - AEM 1200 Intro to Bus Mgmt NMM Chapter...

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