Ops Mgmt 8e ch05pp

Ops Mgmt 8e ch05pp - Practice Problems: Chapter 5, Design...

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Practice Problems: Chapter 5, Design of Goods and Services Problem 1: You wish to compete in the super premium ice cream market. The task is to determine the wants of the super premium market and the attributes/ hows to be met by their firm. Use the house of quality concept. Market research has revealed that customers feel four factors are significant in making a buying decision. A “rich” taste is most important followed by smooth texture, distinct flavor, and a sweet taste. From a production standpoint, important factors are the sugar content, the amount of butterfat, low air content, and natural flavors. Problem 2: Prepare a bill-of-material for a ham and cheese sandwich. Problem 3: Prepare an assembly chart for a ham and cheese sandwich. Problem 4: Michael’s Engineering, Inc. manufactures components for the ever-changing notebook computer business. He is considering moving from a small custom design facility to an operation capable of much more rapid design of components. This means that Michael
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Ops Mgmt 8e ch05pp - Practice Problems: Chapter 5, Design...

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