PWO wk2_07 - Chapter 2 Individual Attributes and their...

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Chapter 2 Individual Attributes and their effects on Job Performance
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Learning objectives Explain the individual performance equation Discuss the demographic characteristics that distinguish individuals Discuss competency characteristics that distinguish individuals Discuss personality characteristics that distinguish individuals List some strategies that managers can adopt to capitalise on workforce diversity in their organisation
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Learning Objectives Define and describe possible values and attitudes of workers Explain the importance of job satisfaction as a specific organisational attitude, and determine how this variable can affect job performance Describe the perceptual process and common perceptual distortion of stereotyping
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Individual Behaviour Job performance = individual × work × organisational attributes effort support (capacity (willingness (opportunity to perform) to perform) to perform)
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Individual performance Factors
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Individual Attributes Competency to perform
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PWO wk2_07 - Chapter 2 Individual Attributes and their...

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