PWO wk4_07 - Managing motivation: Chap. 3 & 5 1....

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1. Discuss the complexities of motivating and empowering today’s workforce 2. Explain the difference between the two main types of motivation theories — content and process 3. Outline the major theoretical contributions from the content theories of motivation of Maslow, Alderfer, McClelland and Herzberg 4. Explain the process theories of motivation, including equity theory and expectancy theory
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1. Explain how managers can use an integrated model of content and process motivation theories to enhance productivity and human resource maintenance 2. Explain how self-concept and personal values may add to our understanding of individual motivation 3. Discuss empowerment and explain how the empowerment process works 4. Explain the process theories of motivation, including equity theory and expectancy theory
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Motivation to work refers to the forces within an individual that account for the level, direction and persistence of effort expended at work Contemporary issues affecting motivation and empowerment Job security Labour shortages and an aging workforce Workforce mobility The work motivation challenge
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T wo main approaches to the study of motivation are known as the content and process theories. Content theories offer ways to profile or analyse individuals to identify the needs that motivate their behaviours Maslow’s hierarchy of needs theory Refers Fig. 3.2, p. 83 Alderfer’s E-R-G theory
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PWO wk4_07 - Managing motivation: Chap. 3 & 5 1....

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