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Unformatted text preview: m Virginia Polytechnic Institute and State University. New Hampshire and Peter Salovey of Yale University coined the term emotional intelligence, referring to the constellation of abilities through which people deal with their own emotions and those of others. Mayer and Salovey later went on to define emotional intelligence as the ability to perceive emotional information and use it to guide thought and actions; they distinguished it from cognitive intelligence, which is what determines whether people will be successful in school and is measured through IQ tests. The concept of emotional intelligence was popularized by psychologist Daniel Goleman in his books Emotional Intelligence and Working with Emotional Intelligence, among other writings. Goleman broadened the notion of emotional intelligence to include an array of noncognitive abilities that help people adapt to all aspects of life. He focused on four basic competencies--self-awareness, social awareness, self-management, and social skills--that influence the way people handle themselves and their relationships with others. He argued tha...
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This note was uploaded on 09/09/2009 for the course IT 1212 taught by Professor 1 during the Spring '09 term at Zhejiang University.
- Spring '09