Unformatted text preview: e e d 3 L I A VO LU M E 2 1 , N U M B E R 5 N OV E M B E R/ D EC E M B E R 20 0 1 What Stuart is lacking is emotional intelligence. There may be little hope of salvaging Stuart's career, but there is good news for managers who are similarly deficient in emotional intelligence capacities but willing to try to change their ways: emotional intelligence can be developed and enhanced. DEALING WITH EMOTIONS
In articles published in 1990, psychologists Jack Mayer of the University of ABOUT THE AUTHORS
Marian N. Ruderman is a research scientist at CCL in Greensboro. She holds a Ph.D. degree from the University of Michigan. Kelly Hannum is a research associate at CCL in Greensboro. She holds an M.Ed. degree from the University of North Carolina at Greensboro. Jean Brittain Leslie is manager of product research at CCL in Greensboro. She holds an M.A. degree from the University of North Carolina at Greensboro. Judith L. Steed is a research associate at CCL in Colorado Springs. She holds an M.S. degree fro...
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