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Unformatted text preview: a range of leadership skills and derailment factors. Managers who are lacking in these related characteristics may want to consider stress management training. Be careful, however, to choose a program or workshop that is well designed and has a record of good results. Some of the better programs include assessment, feedback, modeling and practice of new skills, and ongoing support to keep people from lapsing back to their old ways. Finally, the emotional intelligence ability of impulse control was related to ratings on eight Benchmarks scales. The manifestations of poor impulse control--such as aggression, hostility, irresponsibility, and frustration--are highly conspicuous to colleagues, so learning to restrain impulsive behavior can do a lot to improve a manager's interactions at work. If you have problems with impulse control, you might want to consider coaching as a way to develop composure, patience, self-awareness, adaptability, and coolness under fire. A coach can help you pinpoint your hot buttons and learn how to respond more effectively in situations of conflict or adversity.
7 L I A VO LU M E 2 1 , N U M B E R 5 N OV E M B E R/ D EC E M B E R 20 0 1...
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This note was uploaded on 09/09/2009 for the course IT 1212 taught by Professor 1 during the Spring '09 term at Zhejiang University.
- Spring '09