Ch. 2 PP - Avoidance l Withdrawal l Disruption l...

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Click to edit Master subtitle style 9/16/09 So what’s stopping you? Chapter Two
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9/16/09 Communication Apprehension "According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you're better off in the casket than doing the eulogy." ---Jerry Seinfeld Communication Apprehension: The general predisposition to avoid
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9/16/09 Types of CA 1. Dispositional CA (aka trait-like) 1. Situational CA (aka stage-fright)
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9/16/09 Causes of CA Trait-like CA l Heredity l Inadequate or poor models (parental modeling) l Inadequate positive reinforcement l Learned helplessness Situational CA l Novel situations l Formal situations l Subordinate status l Feeling conspicuous Dissimilar Excessive attention l Unfamiliarity with
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9/16/09 Effects of CA Internal Effects l Feelings of Discomfort External Effects l
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Unformatted text preview: Avoidance l Withdrawal l Disruption l Overcommunication 9/16/09 Why are some people apprehensive about Inadequate positive reinforcement: l “Children should be seen, not heard:” receiving positive reinforcement for staying quiet; l People ignored you/talked over you when you did try to communicate; l Learned helplessness Poor skills development Inadequate or poor models 9/16/09 Understanding Stage Fright You experience stage fright because you fear evaluation. You increase your stage fright when you’re unprepared. You increase your stage fright when you feel conspicuous. You increase your stage fright by holding yourself to rigid rules. You increase your stage fright w/ negative self-talk. 9/16/09 Managing Your Fear of Communicating 1. THINK For more severe CA: 2. Systematic Desensitization 3. Cognitive Therapy...
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Ch. 2 PP - Avoidance l Withdrawal l Disruption l...

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