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Spring09_Test__1_study_guide - Self-Perception Theory...

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MGT 325 Test #1 Study Guide This test is comprised of 60 Multiple Choice questions. Some are definitional and some are application questions. You will need to read the book as well as review the PPTs. Use the PPTs/lecture notes to help you focus your reading and studying. Chapter 1 and Management History PPTs (8 questions) Reasons for studying managerial skills Mintzberg’s Managerial Roles (there are 10) Management Functions: Planning, Organizing, Leading (Directing), Controlling History of Management (From lecture) (You will need to know names!) Challenges and Opportunities for OB Chapter 2 (9 questions) Biographical differences (e.g. Age, Race) and their effects Operant Conditioning including types of reinforcement and punishment Schedules of reinforcement Shaping OB Mod Learned helplessness Chapter 3 (9 questions) 3 Components of Attitudes: ABC Festinger’s Cognitive Dissonance Theory
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Unformatted text preview: Self-Perception Theory Moderating variables of Attitude-Behavior link Responses to job dissatisfaction: Exit, voice, loyalty, neglect Job involvement vs. organizational commitment vs. job satisfaction Chapter 4 (23 questions) ****** Everything on personality!!!!! 4 major perspectives on personality Big 5 MBTI Major personality attributes (e.g. Mach, Locus of control) Terminal vs. instrumental values Values by age Hofstede’s five value dimensions of national culture Job fit Chapter 5 (12 questions) Factors that influence perception Attribution Theory: Distinctiveness, Consensus, Consistency Fundamental Attribution Error Self-Serving Bias Shortcuts: Selective perceptions, halo effect, contrast effects, etc. Rational Model of Decision-making vs. Bounded Rationality Satisficing Decision Biases Advantage of creativity in decision-making Escalation of Commitment...
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