Human_Relations_and_Human_Resources-fall

Human_Relations_and_Human_Resources-fall - Classical...

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Classical Approach – brief review Vertical communication from top down Differences between workers and managers Best worker and train (productivity!)
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Human Relations Approaches How workers “felt” – but only in relation to how it influenced productivity . Hawthorne studies – how do changes in the workplace affect productivity? Illumination Studies Control group – lighting was held constant Experimental group – lighting was raised and lowered What were the results?
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Hawthorne Studies, cont. Relay Assembly Test Room Studies Isolated six workers A number of changes were discussed with the workers and implemented What was the effect on productivity?
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Hawthorne Studies, cont. Interview Program Interviews with thousands of employees to learn more about work conditions and productivity What were the results?
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Hawthorne Studies, cont. Bank Wiring Room
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Human_Relations_and_Human_Resources-fall - Classical...

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