1 BA 3361 -Introduction and Background

1 BA 3361 -Introduction and Background - #1 Introduction to...

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#1 Introduction to Organizational Behavior and Background Organizational Behavior is the systematic study of actions and attitudes that people exhibit within organizations Studies dimensions of individual, group, and organizational behaviors emphasizes a global context studies the nature of managerial work studies the influence of ethics in human behavior Successful managers and entrepreneurs recognize that technical skills are necessary, but insufficient, for succeeding in management. Organizations Systems of social interactions possessing: authority relations communication systems use of incentives some type of legal status Changes inputs into outputs Organizational Behavior is about People How Important Are People in the Business World Today? Jack Welch- retired CEO of GE “It’s all about people because in the end it’s all people. It’s picking the best people. It’s motivating the best people. It’s rewarding the best people in the soul and the wallet. It’s hugging them. It’s doing all these things to them. It’s making them great. It’s being excited by their success. It’s all those things.” “A substantial body of evidence showed people centered practices strongly associated with much higher profits” Jeffrey Pfeffer, Stanford University People centered practices: Job security Careful hiring Power to the people Equitable pay for performance Lots of training Less emphasis on status Trust building Many modern management trends act counter to this idea. Undue emphasis on short term profits precludes long term efforts to develop human resources Excessive layoffs erode trust Treating people as costs rather than assets lessens commitment and loyalty
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One mission of a course in Organizational Behavior is to increase the number of people-centered managers and organizations Organizations Systems of social interactions possessing: authority relations communication systems use of incentives some type of legal status Examples are everywhere businesses colleges stores prisons O.B. is an applied behavioral science and uses contributions from other behavioral disciplines Computers and humanities are not considered core topics of organizational behavior. Psychology- science that seeks to measure, explain, and sometimes change the behavior of humans and other animals learning motivation personality emotions training decision making Leadership job satisfaction performance appraisal attitude measurement job design work stress Social psychology- focuses on the influence of people on one another Sociology studies people in relation to their fellow human beings group dynamics work teams communication status power
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conflict Organizational technology organizational change organizational culture Anthropology study of societies
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