12 BA 3361 - Charts, diagrams and Tables

12 BA 3361 - Charts, diagrams and Tables - Organizational...

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Organizational Behavior Introduction
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Organizations Systems of social interactions possessing: authority relations communication systems use of incentives some type of legal status Examples are everywhere businesses colleges stores prisons Inputs Raw materials Human resources Financial resources Information equipment Outputs Products Services Profits Losses Employee behavior Organization Transforming inputs into outputs Feedback Feedback
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So what exactly does O.B. study? The Four-P Model of Strategic Results People Skill development Motivation Teamwork Personal development Learning Acceptance of change Personal responsibility Self management Decreased stress Products Greater customer satisfaction Better quality goods Better service Processes Technological advancement Faster product development System flexibility More effective administration Improved communication Sharing of information Organizational learning Participative decision making Ethical decision making Productivity Reduced waste Reduced rework More efficient use of resources
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Historical Perspectives in Organizational Behavior Today’s management theory is another step in the historical evolution of management thought. Many early societies featured advanced management abilities.
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Evolution of Management Period To mid 1800’s Mid 1800’s to 1960’s 1970’s -2000’s Nature of Society Agrarian Industrial Post-Industrial Locus of Work Farm and Home Factories Office Nature of Work Physical, agriculture, crafts Large scale manufacturing Abstract-computer related Key Resource Land Machinery Knowledge Focus of Managerial Control Increase production through physical effort Patterns of social interaction and precise ways of performing work Managing complex people Role of Management Control employee behavior Maintain employee social systems Facilitate employee development
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The Changing Context of Modern Organizations Context : background, circumstance, situation, framework, perspective, environment
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This is because the issue is more complex than most people realize Workforce Diversity Age Gender Ethnicity Race Education Religion Union Status Physical Ability Sexual Orientation Family Status Working Part-time Retired but working part-time
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The Diversity Kaleidoscope Personality Internal dimensions External Dimensions Organizational Dimensions Physical Ability Gender Sexual Orientation Race Ethnicity Educational Background Income Personal Habits Recreational Habits Religion Marital Status Parental Status Appearance Work Experience Age Geographic Location Functional Level Work content field Division Department Unit Group Seniority Management Status Union Affiliation Work Location
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Foundations of Individual Behaviors
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Personality Learning Perception Attitudes Values Individual Behavior
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Robbin’s Work Cohorts Cohort Entered Workforce Current Age Dominant Values Veterans 50’s – 60’s >60
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This note was uploaded on 09/16/2009 for the course BA 3361 taught by Professor Davidritchey during the Spring '08 term at University of Texas at Dallas, Richardson.

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12 BA 3361 - Charts, diagrams and Tables - Organizational...

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