module.1.session.2.notes

module.1.session.2.notes - This is the second lecture of...

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This is the second lecture of the first module of this course. The notes that are at the bottom of each of these slides are not meant to be used instead of attending lecture or as a sole source of information. Instead, these notes are to be used to help you engage with the material (e.g., your notes, the text, the slides, etc.) as you prepare for each class session. 1
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2
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Before we can understand how IS really does help businesses, we need to understand how organizations actually work; or what they actually do; or why they exist, etc. Organizations do two types of things…they make decisions (who to hire, what to buy, what to sell) and they perform processes (hiring, buying, selling). I’ve used the same examples here on purpose – to show the nuance between decision making and actually running a process. Decision making goes to making a choice among alternatives. Running a process goes to stepping through a set of activities, so that you change something in the world around you If you are deciding who to so that you change something in the world around you. If you are deciding who to hire, you are choosing among a limited set of people. If you are hiring, you are deciding what kind of person you want, developing a posting that will be placed on the web, filtering responses to the posting, deciding who to interview, interviewing, etc. If you are deciding what to buy, you are choosing from a set of alternative products. If you are buying, you are first understanding what your needs are, then you are scanning the environment to determine what options there are, then you are comparing things such as price, quality, etc. Anyway, businesses do these things, over and over, and IS help them do this. In the case of hiring, an information system helps the human resource department and the manager that is hiring to step through the process of hiring. The manager likely found the candidates via a central web application such as Monster.com or via a web application that is associated with her/his company. The manager may have created a spreadsheet to compare candidates by computing a weighted average of various factors that the manager wanted to consider, across all last round candidates in order to help her or him decide. The manager may notify the successful candidate (informally) via email. 3
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What are some other decisions that companies or people in companies make? What are some processes that companies do? How do people fit into these processes? How do information systems enable these decisions and processes? 4
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Take out a piece of paper and write down the steps in the following process [to be provided in class]. Now we need four volunteers to come up to the board and share their processes. What is similar? What is different?
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module.1.session.2.notes - This is the second lecture of...

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