Unformatted text preview: basic differences between a C-Corp and REIt? 5. The customer’s evaluation of the quality of a hotel’s service is dependent on the customer’s service experiences or service encounters. What are the three stages of the service encounter? 6. Why are quality and its requirements not easily articulated by customers? 7. What does the following statement mean? ‘quality is an elusive and indistinct construct.’...
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- Fall '05
- Corporation, corporate income, different corporate structures, C-Corp lodging company, Public lodging businesses