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HW 1 Solution

# HW 1 Solution - Homework#1 Solution Process Analysis and...

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Homework #1 Solution Process Analysis and Capacity Management BUAD311- Operations Management Fall 2009 1. (10 pts.) At GS coffee shop, one cashier can take 30 orders per hour and one skilled worker can prepare 20 orders in an hour. For simplicity, assume that the cashier and the worker are not cross-trained. a) (5 pts) Suppose that there are only one cashier and one worker in GS. What is the capacity of GS? And which resource is the bottleneck? Explain you answer. The worker is the bottleneck as he pushes the smallest amount of job in an hour. The capacity of GS is 20 orders per hour, which is decided by the bottleneck. b) (5 pts) Suppose that GS hires one more skilled worker who can also prepare 20 orders per hour. What is the capacity of GS? And which resource is the bottleneck? Explain you answer. The cashier is the bottleneck as he can take, at max, 30 orders per hour. While the two workers can prepare in total 40 orders per hour. The capacity of GS is 30 orders per hour, which is decided by the bottleneck.

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HW 1 Solution - Homework#1 Solution Process Analysis and...

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