ILROB 171 Taylor - manage people, not group principle of...

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ILR OB 171: Taylor Or how many creative ways are there to make a Big Mac? founder of scientific management principles: 1) human behavior can be made predictable – we can control human behavior 2) time and motion studies – we can routinize activities 3) org need a high level of control and predictability for efficiency 4) management ought to control what workers do obsessed with clockwork maximize division of labor segment all tasks into simple steps measure all work in terms of time and motion prescribe all tasks pay individuals on piece rate
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Unformatted text preview: manage people, not group principle of dissocation skills not dependent on workers ex: in contrast to Bacharachs father who was a skilled welder separation of conception from execution managers conceive, workers execute workers are not problem solvers always do a task by the book monopoly over knowledge managers have a monopoly over knowledge Taylorism is everywhere today in standardized testing, in McDonalds, etc. assumes a theory X approach to workers...
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This note was uploaded on 09/20/2009 for the course ILROB 171 taught by Professor Bacharach/sonnenstuh during the Spring '06 term at Cornell University (Engineering School).

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