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Case: Beau & Arrow Part 2 (Service Blueprint)Case Prompt:Help us put service standards in place to improve customer experienceTeam #:7Team Name: Kennedy FaganSection:Part 1 – Failsafe:What are the potential fail points indicated for Beau & Arrow on their service blueprint andthe service standards they could implement to address these?(See details on the Case Overview.)Potential Fail PointService Standard to ImplementNeglecting and overbearing employeesEnsure customers are greeted witha friendly and brief conversation.However, let them shop on theirown. Stay aware of customers stillbut do not follow them around.Not taking advantage of floorspacePut out racks that showcasenew/sale items.Not having enough sizes per itemAdding more racks that utilize thefloor space will help ensure thatthere are sufficient numbers of