ch01globalBusiness

ch01globalBusiness - Information Systems in Global Business...

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Unformatted text preview: Information Systems in Global Business Today Finely tuned Business Processes + Information Systems = Agility, Efficiency, Quality Smart Systems and Smart Ways of Working Toyota 9 million vehicles sold in 2006 Quality and reliability is the gold standard of the industry Customer loyalty is high Sales without heavy discounting Auto industries Tough competition Unfaithful customers To survive Bring new models rapidly to market as economically as possible Success of Toyota (Europe) Toyota production system Lean production Use info systems to support business processes Vehicle orders management systems Vehicle order management system Oracle E-Business Suite Encompasses several business processes Customer Select a car and various options Tinted windows, navigation systems Dealer Configure cars with all of the options in front of customers Locates the best available cars and options Place orders through national distributors National distributors Consolidate orders from dealers Place order through Toyota Motors Europe Monitor orders Swap cars with dealers Toyota Motors Europe Consolidate orders Place orders with Toyota factories Ship and invoice cars to national distributors Vehicle orders management systems Reduce the time between placing orders and deliveries Reduce production time Reduce inventory cost Material and finished cars Increase customers service and satisfaction 1.1 The role of Information Systems in business today 1.2 Perspectives on Info Systems 1.3 Contemporary approaches to IS Role of Info Systems Info systems are transforming business More wireless cell phone than land lines More business registered dot-com sites FedEx & UPS deliver huge amount of packages Massive shift in media market Newspaper Blog New form of customer feedback Personal publishing E-Business & Internet advertising eBay, Google New security and accounting laws Business requires to keep emails for 5 years Role of Info Systems Globalization opportunities Reduce the cost to operate on a global scale Shop in a worldwide marketplace Obtain info reliably 24 hours a day Find low cost suppliers in other nations Communicate real time with minimal cost Skype, instant messages, emails Role of Info Systems The emerging digital Firm Digital firm...
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ch01globalBusiness - Information Systems in Global Business...

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