Unformatted text preview: products because of their customer selection progress; which allows customers to select their own car with various options. Then the dealer use the internet system to place an order through the distributors; not only does this increase customer's satisfaction, but it also decrease Toyota's inventory cost at the same time because it cut down unnecessary shipping and waste materials on cars that no one want. This Information systems has allowed Toyota to achieve many of its business objective while strengthen customer and dealer relationship at the same time....
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- Spring '08
- Toyota Motor corporation, Lexus, Toyota Racing