2.2 SEB323 Managing People #2 31 July-09

2.2 SEB323 Managing People #2 31 July-09 - This lecture...

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This lecture we’ll cover group dynamics theory and also look at how we typically allocate and utilise the human resources within the organisation. 1
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A group is simply two or more people. A bunch of people waiting in line at the supermarket checkout is a group. So is the line waiting to get on the bus. For these two examples the goals of the individuals are similar (pay for their groceries and leave the store, get on the bus and travel to their preferred destination) but there is little or no common goals amongst these groups. The same can happen in the workplace. Just putting together a group of people does not guarantee that they will collectively be productive (as a group) So let’s look at how guarantee that they will collectively be productive (as a group). So let s look at how groups can be productive. 2
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Synergy occurs when the combined efforts of multiple elements exceeds the sum of the effort if all elements performed individually. The simplest example is team sports, such as football. If all the players ignored their teammates and played as though they were by themselves then their combined performance is likely to be far lower than if they collaborate and function together. 3
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It is no coincidence that in sports we typically use “team” and not “group”. The implication in using “team” is that there is synergy occuring by having multiple players together seeking to achieve the same goals and objectives. A team is a particular type of group – one that has a higher level of performance. 4
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It is easy to form a group – just put two or more people together. The hard part is forming a team. A team is what we strive to have – since their productivity will be higher and they will operate more efficiently. 5
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groups. A primary motivation is that unless we separate people into different groups then it can easily become too complex to coordinate and manage all the individual efforts of the people. For example, in an organisation of 100 people, it is more effective to manage in groups rather than all at once. Say we divide those 100 people into five groups of 20 each. If we sort everyone out so that their group consists of people performing similar functions or sort everyone out so that their group consists of people performing similar functions or having similar abilities and assign each group a leader then we can bring a structured order to these (human) resources in the organisation with an aim to reduce the complexity of managing them. 6
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2.2 SEB323 Managing People #2 31 July-09 - This lecture...

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