Unit HRM.pptx - HUMAN RESOURCE MANAGEMENT HUMAN RESOURCE MANAGEMENT involving recruiting selecting training compensating and supervising personnel in a

Unit HRM.pptx - HUMAN RESOURCE MANAGEMENT HUMAN RESOURCE...

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HUMAN RESOURCE MANAGEMENT
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HUMAN RESOURCE MANAGEMENT involving, recruiting, selecting, training, compensating and supervising personnel in a manner consistent with the retail organization’s structure and strategy mix.
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Target market needs Sufficient personnel to provide appropriate customer service Knowledgeable and courteous personnel Well maintained store facilities Ability address changing needs
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Employee Needs Challenging and satisfying positions Participation in decision making Clear channel communications Clear authority-responsibility roles Fair treatment of employees Good performance rewards
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Management Needs Ability to obtain and retain good employees Clear personnel procedures One worker reporting to only one supervisor Adequate staff supports in departments Well integrated organizational plans Motivated employees Low absenteeism System replace employees as needed
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Tasks in a Retail Business 1.Buying/shipping merchandise 2. Receiving and checking in goods
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