HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT involving, recruiting, selecting, training, compensating and supervising personnel in a manner consistent with the retail organization’s structure and strategy mix.
Target market needs • Sufficient personnel to provide appropriate customer service • Knowledgeable and courteous personnel • Well maintained store facilities • Ability address changing needs
Employee Needs • Challenging and satisfying positions • Participation in decision making • Clear channel communications • Clear authority-responsibility roles • Fair treatment of employees • Good performance rewards
Management Needs • Ability to obtain and retain good employees • Clear personnel procedures • One worker reporting to only one supervisor • Adequate staff supports in departments • Well integrated organizational plans • Motivated employees • Low absenteeism • System replace employees as needed
Tasks in a Retail Business 1.Buying/shipping merchandise 2. Receiving and checking in goods
- Spring '14
- Human Resource Management