ITPaper - The B.A.L.M., 1 The B.A.L.M Ms. Carrie Borgen...

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The B.A.L.M., 1 The B.A.L.M Ms. Carrie Borgen Dipped in Moonlight November 5, 2008 Dear Ms. Borgen, Our information technology class has recently become aware of the fact that you are having some issues with the technological aspects of your business, Dipped in Moonlight. In this letter, our team, The B.A.L.M., will address these specific issues and assist you in gaining a better understanding of how to utilize technology to improve the efficiency of your business.
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The B.A.L.M., 2 The first issue we were notified of you experiencing is the constant copying and pasting of the same letter content over and over. This issue can be resolved by creating a template. In order to do this, simply write the letter you wish to use in Microsoft Word, leaving out the sections of the letter that are different with each customer (i.e., name, address, etc.). When creating the template, you will have to access the “Insert” tab, and then click on “Quick Parts”, followed by “Field.” Once in the field tab, you must choose which field (name, address, etc.) you wish to use. Once you complete your template, click the Office button, followed by “Save As,” and then “Word Template.” When you open the template, the fields you entered will prompt you to enter the specific information of the customer you are writing the letter to. This information will automatically be entered into the letter.
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The B.A.L.M., 3 The second problem is finding an original copy among the rest of your files. In order to solve this, when saving your template, as shown in the previous solution, click on “Trusted Templates” on the left-hand side of the Save As box. Now, every time you need to find/open this template, you simply open Word, click Office, then “Open”, and then click on the “Trusted Templates” folder, which is the top folder on the left-hand side. Then click on the document you wish to use. The third issue we were notified of you having is being forced to lay out all of the marked hard copies of design proposals that your staff has made changes to and retyping your original copy. In order to solve this issue, you must utilize the “Track Changes” option under the “Review” tab. Before your staff wishes to make changes to your design proposal, advise
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The B.A.L.M., 4
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This note was uploaded on 09/30/2009 for the course IT 100 taught by Professor Pap during the Spring '09 term at Monmouth University-West Long Branch.

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ITPaper - The B.A.L.M., 1 The B.A.L.M Ms. Carrie Borgen...

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