Exp19_Excel_Ch04_Cap_Tech_Support_Instructions.docx -...

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Grader - InstructionsExcel 2019 ProjectExp19_Excel_Ch04_Cap_Tech_SupportProject Description:You have been hired as a student assistant in the IT department of your University. As part of your responsibilities, you have been asked to enhance the Excel workbook used to analyze the departments performance. The workbook contains records of all support issues resolved over the past year. You will convert the data to a table, format the table, sort and filter the table, insert calculations to evaluate key performance indicators, and prepare the worksheet for printing Steps to Perform:StepInstructionsPoints Possible1Download and open the file named EXP19_Ch04_Cap_TechSupport.xlsx. Grader has automatically addedyour last name to the beginning of the filename.02Freeze Panes so the first row containing column headings (Row 5) on the SupportCalls worksheet will remain static when scrolling. Ensure that Rows 1-4 are visible.

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