Usability - BCOR 2500 / USABILITY Ken Kozar/Tom Miaskiewicz...

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BCOR 2500 / USABILITY Ken Kozar/Tom Miaskiewicz Ken Kozar/Tom Miaskiewicz Leeds School of Business Leeds School of Business University of Colorado/Boulder University of Colorado/Boulder
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What is Usability? Ease of Using Things Natural Flow Understandable Ease of Achieving an Object’s Purpose Intuitively Obvious Notes: Ability to predict what’s going to happen next… easy to detect when something is done wrong
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Everyday Examples? Opening doors? Hinges? Teapots? Donald Norman Airplanes crashes – pilot error or bad design? Packaging - Wrap rage Manuals and Error Messages Above Notes: “The design of everyday things” --> teapot picture John Denver --> Bad design = plain --> crashed and died Packages that can’t be opened = “wrap range” People don’t read manuals because they can’t figure them out
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Computer Specific Examples Shut down by going to “start”? On/off buttons? Setting margins
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Usability - BCOR 2500 / USABILITY Ken Kozar/Tom Miaskiewicz...

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