HA 2275 Syllabus-F09r - School of Hotel Administration...

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School of Hotel Administration HAdm 2275: Intro to Information Systems Management in Hospitality Cornell University Fall 2009 Page 1 Course Syllabus HA 2275 – Introduction to Information Systems Management in Hospitality Syllabus INSTRUCTOR ROOM PHONE E-MAIL Preston Clark, Ed.S. 342 607-255-6180 preston.clark@cornell.edu ADMINISTRATIVE TEAM Ms. Leslee Kane 335 607-255-8863 ljk8@cornell.edu Lead TA: Alice Lin TBA See Office Hours Online COURSE WEBSITE Course website: http://blackboard.cornell.edu. Select HADM 2275 from your list of courses available to you. COURSE DESCRIPTION: In HADM 1174: Business Computing , you discovered the importance of how information technology impacts your everyday life. From the personal use of your computer to the beginnings of experiencing how your use of the technologies available to you impact business productivity, there is hardly an activity today that doesn’t involve in some use of technology. In our day and age, we have come to take technology for granted – only noticing it when there is a problem such as a computer not functioning properly or the cell phone losing a signal, etc. In Hospitality Management, as is true for business in general, collecting and using information play critical and essential roles toward ensuring the success of a company. Success here lies not only in the acquirement of the latest technologies or putting them into action, but in how the technology decisions are made; who and what is impacted by the decisions; how such use impacts the corporate culture; and ultimately, how customers and society are affected. This course provides you with a framework for assessing how managing information impacts us and our environment. As a leader in the hospitality industry, having an understanding of the essentials of business information systems will provide you with an additional perspective that will serve you well in thinking broadly as a manager in the “Digital Age.” Some questions you should consider as a hospitality manager are: Is there a difference between information technology (IT) and information systems (IS)? If there is, why should a leader need to have knowledge in this area? What are the latest trends in business and how can I determine what will work best for an organization? What is an ERP and how do I determine if it is useful to an organization? While I don’t plan on a career in IS, how will IS impact the area I want to concentrate in? As a manager in that area, what do I need to know to be an informed decision-maker? As your learning to become an industry leader progresses, it is hoped and encouraged that you will come to this class with an open mind to experiencing a part of the business world that may be totally unfamiliar to you. Your future career will be faced with a wide range of challenges where having the information available when you need it is paramount. This course will introduce and help you
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School of Hotel Administration HAdm 2275: Intro to Information Systems Management in Hospitality
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HA 2275 Syllabus-F09r - School of Hotel Administration...

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