Team_Dynamics - M anaging Teams L ear ning Object ives...

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Managing Teams
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Learning Objectives Understand the importance of managing teams. Understand the complexity of managing teams. Understand how team changes over time. Discuss how to build effective teams.
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What makes a team?
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Teams Groups of two or more people Exist to fulfill a purpose Interdependent -- interact and influence each other Mutually accountable for achieving common goals Perceive themselves as a social entity J. Orton
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Did you like working in a team?
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The Trouble With Teams Individuals better/faster on some tasks Process losses - cost of developing and maintaining teams Companies don’t support best work environment for team dynamics Social loafing
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More ideas. Better ideas. Social support Fun and motivating
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The Challenges of Managing Teams: Complexity * * 2 * * 6 * * * 12 * *
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Paradoxical Integration Diversity * goal *individuality * cohesiveness * roles * norm * status
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High-Performance Teams (HPT): Self-Directed Work Teams Formal groups that complete an entire piece of work requiring several interdependent tasks and have substantial autonomy over the execution of these tasks. Courtesy of TRW Canada
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Self-Directed Self-Directed Work Teams Work Teams Completes an Completes an entire piece of entire piece of work work Team assigns Team assigns tasks to tasks to members members Controls work Controls work input, flow, and input, flow, and output output Receives team- Receives team- level feedback level feedback and rewards and rewards Responsible for Responsible for correcting correcting problems problems Self-Directed Work Team Attributes
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High-Performance Teams (HPT): Virtual Teams Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks
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Why Virtual Teams? Increasingly possible because of: Information technologies Knowledge-based work Increasingly necessary because of: Knowledge management Globalization
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Team Effectiveness Model •Task characteristics Team size Team composition Team Design Team Design Achieve Achieve organizational organizational goals goals Satisfy member Satisfy member needs needs Maintain team Maintain team survival survival Team Team Effectiveness Team development
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