Organization_and_People - Organization & People...

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Professor Sang H. Nam
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Class Objectives 1. Understand organizations 2. Understand “people” in organizations 3. Understand myself. 4. Have fun!
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Importance of Organizations Era of organizations more and more orgs orgs are taken for granted (not questioned) Increasing dependence on orgs (we depend on orgs for our survival and sense of happiness)
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Understanding Organizations * Definition: Groups of people who work interdependently toward some purpose (source: R.N. Stern and S.R. Barley, 1996, Organizations as Social Systems: “Organization Theory’s Neglected Mandate,” Administrative Science Quarterly, 41: 142-62.)
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Metaphorical Approach Using metaphors * Life is like…
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Organizations are like…
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Individual Behaviour, Values, and Personality
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Suppose you were E.T., observing human behaviors…
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Humans …
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Behaviors
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Understanding Behaviour (overt) behavior Attitudes Perceptions Emotions Values Personality
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Types of Types of Work-Related Work-Related Behaviour Behaviour Task Task Performance Performance Organizational Organizational Citizenship Citizenship Counter- Counter- Productive Productive Behaviours Behaviours Maintaining Maintaining Work Work Attendance Attendance Joining/Staying Joining/Staying with the with the Organization Organization Types of Behaviour in Organizations
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Explaining Individual Behaviour B = f ( ? ) MARS ” Model
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Motivation Motivation Individual Individual Behaviour and Behaviour and Results Results MARS Model of Individual Behaviour Role Role Perceptions Perceptions Situational Situational Factors Factors Ability Ability Values Values Personality Personality Perceptions Perceptions Emotions Emotions Attitudes Attitudes Stress Stress
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Values
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Values in the Workplace Stable, evaluative beliefs that guide our preferences Define right or wrong, good or bad Arrange values into a hierarchy of preferences -- value system Important for OB -- influence perceptions, decisions, behaviour
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Exercise: Value System Alligator River: Once upon a time…
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1. Describe what each individual’s values are.
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This note was uploaded on 10/12/2009 for the course BUSINESS Com 220 taught by Professor Nan during the Winter '05 term at University of Victoria.

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Organization_and_People - Organization & People...

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