lecture_notes - Distortions Stereotype/Prototype Halo...

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Individual Attributes (1) Capacity to perform Organization Support (2) Opportunity to perform Work Effort (3) Willingness to Perform Stages of Perceptual Process (Attention, Organization, Interpretation, Retrieval) Distortions Stereotype/Prototype Halo Effect Selective Perception Projection Self-fulfilling Prophecy Contrast Effect Analysis of what caused the event Reinforcement or modification of previous assumptions or causality Choices regarding future behavior I receive a raise Event I received the raise because I am a hard worker Hard work leads to rewards in this organization Since I value these rewards, I will continue to work hard in the future. ow each other; some people appear reserved, a lot of testing goes on – each member trying to test others about personality… Adjourning Disbanding and celebrating accomplishments Storming Dealing with tensions and defining group tasks; when ideas start tension can occur due to disagreements ationships and working together; rules are set as to who should do what and how; plan is made and task given Performing Maturation in relationship and task performance up behavior is observed. At this point management should check if emergent behavior is in line with required. Step 1: Problem occurs or opportunity in team effectiveness is seen Teamwork Participation by all members Step 2: Data gathering and analysis Step 3: Planning for team improvements Step 5: Evaluation of results Step 4: Actions to improve team functioning ACCTMngr ENG. Mngr Plant Mngr Pruchasing Mngr Personell Mngr Production Mngr Plant Mngr … Cadillac GMC Truck Gen Mngr Buick Gen Mngr Pontiac Gen Mngr Chev Organization’s Culture Socialization Top management on criteria (new people hired) ERSONALITY of organization’s founder OB Lecture notes. Spring 2009. Tihrajan Jim. Chapter 1 January 7, 2009 (Wed) Organizational Behavior the study of individuals and groups in organizations Organizational learning —The process of acquiring knowledge and using information to adapt to successfully changing circumstances. Glass ceiling effect —A hidden barrier limiting advancement of women and minorities in organizations. Contingency approach —Seeks ways to meet the needs of different management situations (management actions must fit the situation – no method which would work everywhere). Intellectual capital —The sum total of knowledge, expertise, and energy available from organizational members. Open systems —Systems that transform human and material resources into finished goods and services (they interact with their environments for this purpose). Managers functions – planning, organizing, leading and controlling functions Managerial Skills (Robert Katz): Technical skill —An ability to perform specialized tasks. Human skill
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lecture_notes - Distortions Stereotype/Prototype Halo...

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