Effective Mngt Strategies for Internet Cafe Business Establishments and Its Services-IJBASS.pdf

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International Journal of Business and Applied Social Science (IJBASS) © Center for Promoting Education and Research (CPER) USA 34 VOL: 4, ISSUE: 11 November/2018 E-ISSN: 2469-6501 Effective Management Strategies for Internet Café Business Establishments and Its Services Johnith N. Montero, MBA Instructor College of Business and Management Surigaodel Sur State University Tandag City Phone: +63910-6497-248 E-mail: [email protected] Philippines Castor V. Balacuit, Jr., MAEd Instructor College of Business and Management Surigaodel Sur State University Tandag City E-mail: [email protected] Philippines Abstract In the advent of the modern world with the dominance of the internet, accessibility to the universe is at everybody’s hands. This study focused on the internet café services and how effective the management strategies implemented by the owners in running the business and management strategies in dealing with the customers. This investigation utilized a descriptive quantitative method as a fact-finding process of analyzing and interpreting the gathered data. The more internet users are those areas near at educational institutions where students can easily access the internet for their online tasks. The most practiced and very much effective management strategies are on providing secrecy to users’ file and producing computers with updated installed programs. The common problems encountered by most are on the inadequacy of generated income because of close and strong competitions amongst other internet cafés. Internet café is a good business that could recuperate capital in less than a year. Keywords: Business; Internet Café; Management Strategies; Capitalization; Descriptive-Quantitative; Philippines Introduction The whole world is reachable through the command of our hands, with just one-click; everything may open- up to you. Enthusiasts and experts call this phenomenon a transformation from brick and mortar to click (Orcullo, 2009). The advancement in technology is significantly experienced by most (Shrestha, 2017). The introduction of the internet as a venue for modern means of communication, entertainment, commerce, and business transactions have changed the way people live, communicate, and deal with clients or customers. Even online playing has gone from what was once personal to something impersonal and digitalized. Montrieux, et al., (2015) emphasized that even the young ones are trained to be ahead of the other children by relating to the rudiments of computer technology as the second nature. Indeed, computer and technologies with the integration of internet had become basic tools in mobilizing various daily activities. Internet café is a place where an individual will pay to access computers with internet connection. The Internet is a worldwide coverage wherein it provides pathways which the world is brought together, conquering both
International Journal of Business and Applied Social Science (IJBASS) © Center for Promoting Education and Research (CPER) USA 35 VOL: 4, ISSUE: 11

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