Ch 2 ques - Chapter 2 The Origins of Software Multiple...

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Chapter 2 The Origins of Software Multiple Choice Questions 1. Sources of software include: a. hardware manufacturers b. packaged software providers c. application service providers d. all of the above Answer: d Difficulty: Med Reference: p. 32 2. The first administrative information system was: a. General Motor’s order tracking system b. Ford Motor Company’s order tracking system c. General Electric’s payroll system d. Coca-Cola’s payroll system Answer: c Difficulty: Med Reference: p. 32 3. Which of the following is a true statement regarding in-house development? a. In-house development of information systems has increased by a factor of 3 in the last three years. b. In-house development of information systems has increased by 42 percent in the last three years. c. In-house development of information systems has progressively become a smaller piece of all the systems development work that takes place in and for organizations. d. When developing administrative systems, in-house development of information systems is still the best choice. Answer: c Difficulty: Med Reference: p. 32 4. Reasons for outsourcing include: a. freeing up internal resources. b. increasing processing efficiencies. c. reducing time to market. d. all of the above. Answer: d Difficulty: Med Reference: p. 33
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5. The practice of turning over responsibility of some to all of an organization’s information systems applications and operations to an outside firm is referred to as: a. realignment b. downsizing c. outsourcing d. time sharing Answer : c Difficulty : Med Reference : p. 32 6. Hiring a company to run your applications at your site on your computers is an example of: a. a turnkey system b. outsourcing c. downsizing d. realignment Answer : b Difficulty : Med Reference : p. 32 7. Which of the following are major categories of organizations that produce software? a. hardware manufacturers b. packaged software producers c. custom software producers d. all of the above Answer : d Difficulty : Easy Reference : p. 34 8. Based on 2002 total revenues, which of the following companies had the highest revenues? a. Accenture b. IBM c. Microsoft d. NTT Data Corporation Answer : b Difficulty : Med Reference : p. 34 9. Based on total revenues, which of the following companies ranks fourth? a. Microsoft b. IBM c. Accenture d. EDS Answer : c Difficulty : Hard Reference : p. 34 10. Off-the-shelf software systems that cannot be modified to meet the specific needs of a particular organization are sometimes called: a. custom software systems b. in-house developed systems c. turnkey systems d. standard systems Answer : c Difficulty : Med Reference : p. 36
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11. Based on service revenue, which of the following companies is the top global software company?
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This note was uploaded on 10/17/2009 for the course ISOM 4163 taught by Professor Cope during the Spring '09 term at University of Central Oklahoma.

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Ch 2 ques - Chapter 2 The Origins of Software Multiple...

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