{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

S09-HW Soln-Ch04 - Chapter 4 Operations Strategy Problems...

Info icon This preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 4: Operations Strategy Problems, Activities, and Discussions Problem #1: What might the competitive advantage be for each of the following companies: eBay Southwest Airlines Dell Computers Toyota Apple Solution #1: Competitive advantage denotes a firm’s ability to achieve market and financial superiority over its competitors. Some possible responses: eBay – accessible by nearly everyone around the world; flexible technology platform; customer service Southwest Airlines – low price, only one type of plane to reduce maintenance, training, and repair costs; friendly, you are free to move about the country Dell Computers – customized design and latest technology, delivery to your residence Toyota – high quality and reliability, innovative, super at operations and logistics Apple – product design world class leader, innovation Problem #2: Choose one of the following organizations you are familiar: sporting goods store haircut salon college bar or restaurant pizza business
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern