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Unformatted text preview: Link knowledge points Management is effective depends largely on whether managers really has a manager must possess management skills. American management expert, Katz suggested that effective managers should have the technical skills, interpersonal skills and conceptual skills. In general, the concept of the skills of the senior managers of the most important, because the plan made by the senior managers, decision-making and so the concept of the skills required. Technical skills of the grass-roots level managers is particularly important because of its closest on-site operations. As the management work is done, so the skills of personnel managers at all levels must master basic skills. Mintzberg has proposed a management framework for doing classification. In his view, the manager actually three main aspects to play 10 different but highly relevant role. Includes the role of interpersonal relationships (lower and people outside the organization) and other with a ceremonial and symbolic duties, specific roles, including nominal head of leader and liaison. The role of information transmission, including acceptance, collection and dissemination of information, specific roles, including listeners, communicators and speakers. Decision-making role is to make a choice, including entrepreneurs, chaos control, resource allocation and negotiator.  Case Analysis 1. According to Katz's theory of the three skills, do you think what kind of management skills to Martin's most important? Explain your reasons. From the case, we know that Martin is the chief executive officer belonging to senior managers. As senior managers, the concept of the most important skills to Martin. Because he must be developed to guide plans and guitar company's development vision. This management skills, often from high-level organization, that senior managers Martin. In addition to this Martin also must possess a certain degree of interpersonal skills so that these companies will be guiding the planning and development vision and in grass-roots communication managers and operators to obtain their support, leading to organizational success. Martin requires minimal technical skills, he should be able to hire the staff necessary technical skills to the manufacturing quality of excellence Ma Dingji him. However, the organization hired to meet the aims and programs of staff is a difficult task, so this skill must come from Martin. 2. According to Mintzberg manager role theory, indicating, respectively, Martin managed to play what role? Explain your choice. (1) When Martin Martin Corporation, visit the world-wide distributor pm; (2) When Martin's assessment of the validity of a new guitar;...
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- Spring '09
- Management, senior managers, Training Department