ch16 - Key Terms autonomy The degree to which a job...

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Key Terms autonomy The degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out. compressed workweek A workweek in which employees work longer hours per day but fewer days per week. equity theory The theory that an employee compares his or her job's inputs-outcomes ratio with that of relevant others and then corrects any inequity. esteem needs A person's needs for internal factors such as self-respect, autonomy, and achievement, and external factors such as status, recognition, and attention. expectancy theory The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual. feedback The degree to which carrying out work activities required by a job results in the individual's obtaining direct and clear information about his or her performance effectiveness. flexible work hours (flextime) A scheduling system in which employees are required to work a certain number of hours per week but are free, within limits, to vary the hours of work. goal-setting theory The proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than do easy goals. hierarchy of needs theory Maslow's theory that there is a hierarchy of five human needs: physiological, safety, social, esteem, and self-actualization. hygiene factors Factors that eliminate job dissatisfaction but don't motivate. job characteristics model (JCM) A framework for analyzing and designing jobs that identifies five primary job characteristics, their interrelationships, and their impact on outcomes.
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job depth The degree of control employees have over their work. job design The way tasks are combined to form complete jobs. job enlargement The horizontal expansion of a job by increasing job scope. job enrichment The vertical expansion of a job by adding planning and evaluating responsibilities. job scope The number of different tasks required in a job and the frequency with which those tasks are repeated. job sharing The practice of having two or more people split a full-time job. motivation The willingness to exert high levels of effort to reach organizational goals, conditioned by the effort's ability to satisfy some individual need. motivation-hygiene theory
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This note was uploaded on 10/21/2009 for the course FSD 6789 taught by Professor Vinh during the Spring '09 term at ITT Tech Flint.

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ch16 - Key Terms autonomy The degree to which a job...

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