Ch 01 - Key Terms closed systems Systems that are not...

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Key Terms closed systems Systems that are not influenced by or do not interact with their environment. conceptual skills The ability to think and to conceptualize about abstract and complex situations. contingency perspective An approach that says that organizations are different, face different situations (contingencies), and require different ways of managing. decisional roles Managerial roles that revolve around making choices. effectiveness Completing activities so that organizational goals are attained; referred to as "doing the right things." efficiency Getting the most output from the least amount of inputs; referred to as "doing things right." first-line managers Managers at the lowest level of the organization who manage the work of nonmanagerial employees who are involved with the production or creation of the organization's products. human skills The ability to work well with other people individually and in a group. informational roles Managerial roles that involve receiving, collecting, and disseminating information. interpersonal roles Managerial roles that involve people and other duties that are ceremonial and symbolic in nature. leading Management function that involves motivating subordinates, influencing individuals or teams as they work, selecting the most effective communication channels, or dealing in any way with employee behavior issues. management The process of coordinating work activities so that they are completed efficiently and effectively with and through other people. management roles Specific categories of managerial behavior. manager Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals. middle managers
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Managers between the first-line level and the top level of the organization who manage the work of first-line managers. open systems Systems that dynamically interact with their environment. organization A deliberate arrangement of people to accomplish some specific purpose. organizing Management function that involves the process of determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. planning A process that involves defining the organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans to integrate and coordinate organizational work. system A set of interrelated and interdependent parts arranged in a manner that produces a unified whole. technical skills
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Ch 01 - Key Terms closed systems Systems that are not...

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