2 - C H A P T E R T W O Management Yesterday and Today...

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C H A P T E R T W O Management Yesterday  and Today 2 Chapter Outline Historical Background Scientific Management Important Contributions Frederick W. Taylor Frank and Lillian Gilbreth How Do Today’s Managers Use Scientific  Management? General Administrative Theorists Important Contributions Henri Fayol Max Weber How Do Today’s Managers Use General  Administrative Theories? Quantitative Approach Important Contributions How Do Today’s Managers Use  Quantitative Approach? Toward Understanding Organizational  Behavior Early Advocates The Hawthorne Studies How Do Today’s Managers Use the  Behavioral Approach? The Systems Approach       The Systems Approach and Managers The Contingency Approach Current Trends and Issues Globalization Ethics Workforce Diversity Entrepreneurship Managing in an E-Business World Knowledge Management and Learning  Organizations Quality Management T he purpose of this chapter is to demonstrate that knowledge of management history can help you better understand current management theory and practice. Thus, in order to understand the theories and practices used today, it’s important for management students to look at the evolution of management thought and practices. The practice of management has always reflected historical times and societal conditions. For instance, innovation, global competition, and general competitive pressures reflect today’s reality: innovate or lose. In the chapter-opening Manager’s Dilemma, Ivy Ross, senior vice president of worldwide girls design at Mattel Toys, needed a new hit toy and she was determined to do something original. She focused on inspiring innovative thinking by putting together a team from various departments to collaborate on this new product. The project team was dubbed Platypus that resulted in an innovative toy developed in an innovative way. What can Ivy Ross learn from Project Platypus to help her better manage innovation throughout her division? What would you do? 14
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Many PowerPoint Slides, including both original text art and newly created images, have been developed and are available for you to coordinate with Chapter 2 materials presentation. ANNOTATED OUTLINE 1. HISTORICAL BACKGROUND OF MANAGEMENT. There are many examples from past history that illustrate how management has been practiced for thousands of years. 2.1 Why do I need to know management history? A. The Egyptian pyramids and the Great Wall of China are good examples of projects of tremendous scope and magnitude that employed tens of thousands of people. How was it possible for these projects to be completed? The answer is management. Regardless of what managers were called at the time, someone had to plan what was to be done, organize people and material, lead and direct the workers, and impose controls to ensure that things were done as planned. B.
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2 - C H A P T E R T W O Management Yesterday and Today...

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