chapter1 - A First Look at Interpersonal Relationships o...

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Looking Out , Looking In 12 th Edition Chapter 1 1 A First Look at Interpersonal Relationships o Chapter Summary Why We Communicate The Process of Communication Principles and Misconceptions The Nature of Interpersonal Communication Communicating About Relationships
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Looking Out , Looking In 12 th Edition Chapter 1 2 Why We Communicate o Four Basic Needs Physical Needs Identity Needs Social Needs Practical Goals
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Looking Out , Looking In 12 th Edition Chapter 1 3 Why We Communicate o Physical Needs Four times more likely to catch the common cold More likely to die prematurely Cancer risk is greater for those who are divorced when compared to their married counterparts Quantity of contact varies from person to person
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Looking Out , Looking In 12 th Edition Chapter 1 4 Why We Communicate o Identity Needs Our sense of identity comes from interaction with others Acting human is something we learn Messages impact and shape our self concept
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Looking Out , Looking In 12 th Edition Chapter 1 5 Why We Communicate o Social Needs Communication helps us satisfy our basic social needs Research suggests a strong link between effective communication and happiness In one survey respondents admitted knowing more about their dogs than they did about their neighbor’s background
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Looking Out , Looking In 12 th Edition Chapter 1 6 Why We Communicate o Practical Goals Satisfying Instrumental Goals Basic v. Complicated Goals Communication skills and finding a job Communication skills ranked higher than technical competence, work experience and specific degree earned. Abraham Maslow’s Hierarchy of Needs Physical, safety, social, esteem and actualization needs.
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Looking Out , Looking In 12 th Edition Chapter 1 7 The Process of Communication o A Linear View Communication is “done to” the receiver FIGURE 1.1 Linear Communication Model Page 9
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chapter1 - A First Look at Interpersonal Relationships o...

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