chapter6 - Nonverbal Communication: Messages beyond Words o...

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Looking Out , Looking In 12 th Edition Chapter 6 1 Nonverbal Communication: Messages beyond Words o Chapter Summary Characteristics of Nonverbal Communication Influences on Nonverbal Communication Gender Culture Types of Nonverbal Communication Summary
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Looking Out , Looking In 12 th Edition Chapter 6 2 Characteristics of Nonverbal Communication o Nonverbal Skills A nonverbal communication is a message expressed in non-linguistic means Nonverbal Skills are Important Nonverbal skill is a strong predictor of popularity, attractiveness, and socio-emotional well-being. Good nonverbal communicators are more persuasive Nonverbal sensitivity is a part of “emotional intelligence”
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Looking Out , Looking In 12 th Edition Chapter 6 3 Characteristics of Nonverbal Communication o Nonverbal Skills All Behavior has Communicative Value Can you just stop communicating If someone was observing you know what messages would you be communicating We’re always sending messages
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Looking Out , Looking In 12 th Edition Chapter 6 4 Characteristics of Nonverbal Communication o Nonverbal Skills Nonverbal communication is primarily relational Nonverbal communication and identity management You behave differently around different people What are you trying to say? “I’m friendly, I’m attractive, I’m happy” How many different ways can you great a person? Each way says something different about you. Nonverbal communication conveys emotion
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Looking Out , Looking In 12 th Edition Chapter 6 5 Characteristics of Nonverbal Communication o Nonverbal Skills Nonverbal communication conveys emotion Try to express the following nonverbally: •You’re tired. •You’re in favor of capital punishment. You’re attracted to another person in the class You think prayer in schools should be allowed You’re angry at someone in the room
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Out , Looking In 12 th Edition Chapter 6 6 Characteristics of Nonverbal Communication o Nonverbal Skills Electronic communication allows us to show emotion E-mail and instant messages can be misunderstood To solve this problem those who use this type of communication have developed emoticons Can you identify the electronic emotion? :-)
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This note was uploaded on 10/23/2009 for the course COMM COMM102 taught by Professor Katepatinas during the Fall '09 term at Ivy Tech Community College.

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chapter6 - Nonverbal Communication: Messages beyond Words o...

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